1 Who we are

Tennset is a community app for tennis and padel players in Zürich, Switzerland, currently in pre-launch. The service is operated by:

Tennset
Zürich, Switzerland
E-mail: hello@tennset.com

We are the data controller for all personal data collected through this website and the waitlist sign-up form.

2 What data we collect and why

We currently collect only the data you give us when you join the waitlist. We do not use tracking cookies, advertising pixels, or analytics tools on this website.

We do not collect your location, device information, browsing behaviour, or any other personal data through this website.

3 Our legal basis for processing

Under the Swiss revDSG, we process your data on the basis of your freely given, specific, and informed consent — the checkbox you ticked when joining the waitlist. You can withdraw this consent at any time (see Section 6 below). Withdrawing consent does not affect the lawfulness of anything we did before you withdrew it.

4 How and where we store your data

Your waitlist data is stored securely with EmailOctopus, our email marketing provider. EmailOctopus is used solely for the purpose of sending you the launch notification you signed up for.

When the Tennset app launches, user account data will be hosted in a Swiss data centre, within Switzerland.

5 How long we keep your data

We keep your email address and name on our waitlist until one of the following happens:

We do not keep your data for longer than necessary.

6 Your rights

Under the Swiss revDSG, you have the following rights regarding your personal data. All of these are free to exercise and we will respond within 30 days.

Unsubscribe Click the unsubscribe link in any email we send you. Takes effect immediately.
Access Ask us what data we hold about you and receive a copy of it.
Correction Ask us to correct any data that is wrong or out of date.
Deletion Ask us to permanently delete your data. We will do so within 24 hours with no trace remaining.
Withdraw consent Change your mind at any time. Withdrawal does not affect anything processed before your request.
Portability Ask us to provide your data in a machine-readable format so you can transfer it elsewhere.
To exercise any of these rights, email us at hello@tennset.com or use the unsubscribe link in any email you receive from us. We will confirm receipt and complete your request within 24 hours for deletion, and within 30 days for all other requests.

7 Cookies and tracking

This website does not use cookies, tracking pixels, advertising scripts, or analytics tools of any kind. We do not track your behaviour on this site. The only third-party script that runs is the EmailOctopus waitlist form, which activates only when you visit the sign-up page.

8 Children's privacy

Tennset is not directed at children under the age of 16. We do not knowingly collect personal data from anyone under 16. If you believe a child has submitted their data through our waitlist, please contact us immediately at hello@tennset.com and we will delete it promptly.

9 Changes to this policy

If we make significant changes to how we handle your data, we will notify everyone on the waitlist by email before the changes take effect. The date at the top of this page always shows when it was last updated.

Minor changes (such as updated contact details or clarifications that do not affect your rights) may be made without individual notice.

10 Right to complain to a supervisory authority

If you believe we have handled your data unlawfully, you have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC):

FDPIC — Federal Data Protection and Information Commissioner
Feldeggweg 1, CH-3003 Bern, Switzerland
Website: www.edoeb.admin.ch
We would, however, always appreciate the opportunity to address your concern directly first — please email us at hello@tennset.com.

Questions about your data?

We keep things simple. If you have any question about this policy or about your personal data, send us an email and we'll respond within one business day.

hello@tennset.com